Welcome to marcusmeowwoof.com. We provide online custom artwork, advertising design, and related digital design services. As these services are completed and delivered in digital file format, the following terms outline the production process, delivery timelines, and related matters.
1. Digital Service Delivery
Custom artwork and advertising design services provided by marcusmeowwoof.com are primarily delivered digitally. Upon completion, files may be sent to the client via email, online file transfer, or other electronic methods provided through the website.
Clients are responsible for providing accurate contact information capable of receiving files.
2. Production Time
Generally, production begins after we receive payment for the order, along with complete design requirements and all necessary materials.
Standard design projects are typically completed and delivered digitally within 3–7 business days.
For projects involving complex content, extensive design requirements, or multiple design elements, production may take 5–10 business days. Actual completion times may vary based on the specific workload of the order.
3. Custom Artwork Delivery
For online custom artwork services, we create designs based on the text, images, and design requirements submitted by the client.
Once complete project materials are received, the initial design is typically completed and delivered digitally within 3–7 business days.
If the project requires further communication or adjustments, the final delivery time may be extended accordingly.
4. Advertising Design Delivery
For advertising design services, production generally begins after we receive complete design specifications, text content, and necessary materials.
Standard advertising designs are typically completed within 3–7 business days. Projects involving complex visuals or multiple design files may require 5–10 business days.
Actual delivery times are subject to specific project requirements and the terms confirmed in the order.
5. Incomplete Client Materials
If the client fails to provide necessary images, text, dimensions, design requirements, or other project materials in a timely manner, production time may be delayed accordingly.
Delivery timeframes generally begin on the business day following the receipt of complete materials.
6. Design Adjustments
If the ordered service includes design adjustments, we will handle them in accordance with the scope of the specific service.
Requests for additional modifications, new design elements, or changes to the original project requirements may necessitate additional production time. We will communicate with the client in advance regarding any work that falls outside the scope of the original order.
7. Delivery Notification
Upon completion of the digital files, we will send a delivery notification or the relevant files using the contact details provided by the client.
If the client has not received the files after the estimated delivery time, they should contact us promptly to verify the accuracy of the email address or other contact information.
8. Delivery Delays
We will make reasonable efforts to complete the digital delivery by the agreed-upon time; however, reasonable delays may occur due to project complexity, the need for additional information, technical issues, network failures, or other unforeseen circumstances.
If it appears that completion within the original timeframe is not possible, we will notify the client as soon as practicable.
9. File Retention
Clients are responsible for saving and backing up the relevant materials upon receipt of the digital files. Unless expressly agreed otherwise, we do not guarantee the long-term retention of completed and delivered design files.
Clients are advised to download the files and save them to a secure location promptly upon receipt.